FAQ

Our performance fabrics are specially designed for pole dancers with features like grip technology, four-way stretch, and reinforced stitching to withstand the demands of pole dancing. Unlike regular athletic wear, our pieces are engineered to stay in place during inversions and provide the right balance of coverage and freedom.

Yes! We proudly offer a Plus Size Women’s Polewear collection designed specifically for curvier dancers. All our plus-size items undergo the same rigorous quality testing to ensure they perform at the pole.

Our performance fabrics fit differently than regular clothing. We recommend:

• Checking our detailed size conversion charts
• When in doubt between sizes, size up for maximum mobility
• Considering that our grip fabrics will feel snugger than regular athletic wear

We provide two global shipping methods:

• Express Polewear Delivery ($12.95 via DHL/FedEx): 10-15 business days after dispatch
• Free Global Shipping (orders over $50 via EMS): 15-25 business days after dispatch

Most orders ship within 24 hours if placed before 3pm EST!

We ship to over 120 countries worldwide, excluding some Asian regions and remote areas. During checkout, our system will automatically confirm if we can deliver to your location.

Once your order ships, you’ll receive a confirmation email with tracking information. You can track your package every spin and climb of its journey to your door!

We offer 15-day returns from the delivery date. Items must be unworn with tags attached. Return shipping costs are the customer’s responsibility unless the item is faulty. Exchanges are free within the continental US.

Email us at [email protected] within 15 days of receiving your order with:

• Your order number
• Photos of the item(s) you wish to return
• Reason for return

We’ll provide return instructions within 48 hours.

Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to your original payment method.

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are securely processed.

Absolutely! We use industry-standard encryption to protect your payment information. We never store your full credit card details on our servers.

Yes! Creating an account lets you:

• Track order history
• Save your favorite items
• Expedite future checkouts
• Receive exclusive offers

To maintain your polewear’s performance:

• Hand wash in cold water with mild detergent
• Lay flat to dry – never tumble dry
• Avoid fabric softeners which can reduce grip
• Store away from direct sunlight

Proper care will extend your polewear’s life and maintain its grip properties.

Our grip technology is designed to reactivate with body heat. If your leggings feel less grippy after washing, simply wear them for a few minutes – your body heat will restore their full gripping power!